Please read these Terms and Conditions (“Terms”, “Terms and Conditions”) carefully before using www.travelsafeplus.com website (the “Service”) operated by Pruway HealthCare Pvt Ltd.

Pruway HealthCare Pvt Ltd, a company registered under the Companies Act, 1956, having its registered office at Indore, MP-452016, (“TravelSafe Plus” / “we” / “us” / “our”), owns and operates the domain name www.travelsafeplus.com (“Website”) and a Mobile application. Website, mobile site (i.e., the site accessed through mobile browsers), Mobile application shall collectively hereinafter referred as "Platforms".

These Terms and Conditions (these “Terms” or these “Terms and Conditions”) contained herein on this webpage, along with the Privacy Policy and the Disclaimer, shall govern your use of this website, including all pages within this website (collectively referred to herein below as this “Website”).

These Terms apply in full force and effect to your use of this Website and by using this Website, you expressly accept all terms and conditions contained herein in full and the Privacy Policy and Disclaimer. You must not use this Website, if you have any objection to any of these Website Terms and Conditions.

These Terms & Conditions are effective upon acceptance and subsequently accessing the website. Using any functionality/part of the website constitutes acceptance of the site’s Terms and Conditions.

If you do not agree to be bound by the Terms and Conditions (in this page below) and the Privacy Policy of this website in any manner, then you are not permitted to use the website.

These Terms and Conditions are periodically updated at our discretion and depending on our business approach from time to time and hence as a customer, one is expected to return periodically and familiarise themselves on the updated Terms and Conditions pertaining to the operations of this website.

This Website is not for use by any minors (defined as those who are not at least 18 years of age), and you must not use this Website if you are a minor.

By accessing the website “www.travelsafeplus.com”, you automatically confirm that you are of the legal age (at least 18 years of age) to be eligible to enter into a contract and are not a person barred from receiving services under the laws of India or any other applicable jurisdiction.

You also confirm that you will only make legitimate purchases for you or for another person for whom you are legally authorized to act that apply to the purchase you have made on their behalf (including all rules and restrictions applicable thereto).

You also agree to provide true, accurate and complete information about yourself as required on the website for the purpose of availing assistance services.

If you provide any information that is not true, accurate, and incomplete, Pruway HealthCare Pvt Ltd Private Limited has the right to suspend or terminate your account and refuse any and all current or future use of the website (or any portion thereof).

If you use the website, you are responsible for maintaining the confidentiality of your account and password, and for restricting access to your computer or any such device used for accessing the website.

You agree to accept responsibility for all activities that occur under your account or password. We strongly recommend that you sign off from your account at the end of each session.

You agree to notify Pruway HealthCare Pvt Ltd Private Limited, immediately of any unauthorized use of your account or any other breach of security. Pruway HealthCare Pvt Ltd Private Limited(”TripGuard”) reserves the right to refuse service, terminate accounts, or remove or edit content in its sole discretion. Notwithstanding the above, we retain the right at our sole discretion to deny access to anyone to the website and the Services we offer, at any time and for any reason, including, but not limited to, for violation of the Terms and Conditions or PrivacyPolicy. You agree that any violation of any such service provider's rules and restrictions may result in cancellation of your purchase(s), in your being denied access to the website / purchase of product(s) and service(s), where by forfeiting any monies paid for such product(s) and service(s), and/or in our debiting your account for any costs we incur as a result of such violation

Privacy Policy

We may need your Personal Information as a part of rendering services or our products (“Products”) booked by you. Such Personal Information includes personally identifiable information such as but not limited to your demographic profile, name, age, date of birth, passport no ,nationality, email address, phone number, information relating to address, billing information, etc. The collection, use, sharing and transfer of your personally identifiable information, including the transfer and processing of your information shall be in accordance with the Privacy Policy of Pruway HealthCare Pvt Ltd Pvt Ltd. Before you continue using our website, we advise you to read our privacy policy . It will help you better understand our practices.

Restrictions

You are expressly and emphatically restricted from all of the following: publishing any Website material in any media; selling, sublicensing and/or otherwise commercializing any Website material; publicly performing and/or showing any Website material; using this Website in any way that is, or may be, damaging to this Website; using this Website in any way that impacts user access to this Website; using this Website contrary to applicable laws and regulations, or in a way that causes, or may cause, harm to the Website, or to any person or business entity; engaging in any data mining, data harvesting, data extracting or any other similar activity in relation to this Website, or while using this Website; using this Website to engage in any advertising or marketing; Certain areas of this Website are restricted from access by you and Pruway HealthCare Pvt Ltd Private Limited may further restrict access by you to any areas of this Website, at any time, in its sole and absolute discretion. Any user id and password you may have for this Website are confidential and you must maintain confidentiality of such information.

Service Offering

In this website, Pruway HealthCare Pvt Ltd provides users with information relating to it’s Assistance Products, including Insurance products and services for new business. You are responsible for obtaining access to the site, and furnishing your personal / contact details, wherein you agree that you are interested in availing and purchasing the product / plan / service(s) you have selected. You hereby agree that Pruway HealthCare Pvt Ltd Pvt Ltd(TravelSafe Plus) may need to contact you either electronically or through phone, to understand your interest in the selected products and service or to support you in closing an online transaction for purchasing the any of the products offered by the company. You will need to submit your request to buy the desired product by providing some basic information. Post this the website will display all the options available for the said product for you to choose from. Once you have made a decision, one must make payment through the website payment gateway, fill in a more detailed online application form. We assist you in completing your proposal (incl. forms, documents) and on verification of the same, provided there is no missing information, you can buy the chosen product after making the payment through the payment gateway available. You also agree that Pruway HealthCare Pvt Ltd the right to make your details available to its affiliates and partners and you may be contacted by the affiliates and partners for information and for sales through email, telephone and/or WhatsApp/SMS. You agree to receive promotional materials and/or special offers for relevant global assistance products from TravelSafe Plus through email, WhatsApp or SMS.

Communications

The entire communication with us is electronic. Every time you send us an email or visit our website, you are going to be communicating with us. You hereby consent to receive communications from us. If you subscribe to the news on our website, you are going to receive regular emails from us. We will continue to communicate with you by posting news and notices on Restrictions.

Payment

Payments are processed through third-party Payment Gateways like Razorpay. We do not store card details.

For disputes, contact your issuing bank.

Cancellation & Refund

Cancellation must be done before the commencement date of the policy. Refunds are subject to product terms.

Requests must be made in writing. Cancellation charges may apply.

Disclaimer

The information on the website is for general purposes only. We do not guarantee accuracy or reliability.

We are not liable for any losses including data or profit loss.

Indemnity

You agree to indemnify Pruway HealthCare Pvt Ltd against any claims arising from breach of terms or violation of laws.

Jurisdiction

All disputes are subject to courts in Indore, India.

The agreement is governed by Indian laws.

Intellectual Property

All content, trademarks, logos, and materials are owned or licensed by TravelSafe Plus.

You may not copy, distribute, or exploit content for commercial purposes.

All software and content are protected under Indian and international copyright laws.